Privacy Policy

Last updated: January 14, 2026

Introduction

FreshScan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this privacy policy carefully. By using FreshScan, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Camera and Photos

FreshScan requires access to your device's camera to scan and identify produce. Images captured for scanning are:

  • Processed temporarily to identify fruits and vegetables
  • Sent to our secure servers for AI analysis
  • Not stored permanently on our servers after processing
  • Not shared with third parties for advertising purposes

Health Information

If you choose to set health conditions (such as diabetes or kidney disease) for personalized recommendations:

  • This information is stored locally on your device only
  • It is not transmitted to our servers
  • It is not shared with any third parties
  • You can delete this information at any time in app settings

Usage Data

We may collect anonymous usage statistics to improve our service, including app crashes, feature usage patterns, and general analytics. This data does not identify you personally.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our produce identification service
  • Deliver personalized nutrition recommendations
  • Improve and optimize our AI algorithms
  • Respond to your inquiries and support requests
  • Send important updates about the service
  • Process subscription payments (via Apple)

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit using TLS/SSL
  • Secure cloud infrastructure with industry-standard protections
  • Regular security audits and updates
  • Limited employee access to user data

Third-Party Services

FreshScan uses the following third-party services:

  • Google Gemini AI: For produce identification and analysis
  • Apple App Store: For subscription management and payments
  • Supabase: For secure backend infrastructure

Each third-party service has its own privacy policy governing the use of your information.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of analytics collection
  • Export your scan history

Children's Privacy

FreshScan is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: laxushah45@gmail.com
  • Website: https://freshscan.app/support